Pay for what you need

By choosing the right Premium Live Answering Service provider your business calls will be answered by a friendly, mature receptionist 24/7. Answering and handling your calls exactly how you decide. Exactly how you would answer your own calls.

Plans should be cost effective and designed so you “only pay for what you need”. And you should be able to cancel at any time that suits you, to allow for a change in your circumstances.

Your ideal answering service provider should have a management portal that gives you complete online, real time visibility over every call answered, so it’s easy for you to see where you have been charged. That also provides you valuable insight into when people call you, how long they are on the phone etc. Such transparency also allows you to decide, based on actual call volumes, if your current plan is the most economical based on your existing call volumes. Your provider should then be capable of letting you change plans, up or down, instantly, to ensure you are always paying the minimum you need to, based on your actual call volumes at any time.

Stay in control of your costs ………. while ensuring you never miss another call! That should be your mantra when considering an Answering Service for your business.

Increase Profits by using an Answering Service with features such as the following, irrespective of whether you have 1 or 1,001 staff!

  1. The receptionists should be Australian Based.
  2. There should be NO Long Term Contracts. It should be Month to Month with the ability to cancel the service at any time, with NO Cancellation Fees.
  3. There should be NO Set-Up Fees.
  4. There should be NO Security Deposits.
  5. You should be able to change plans for FREE at any time as your call volumes vary. That way you “only pay for what you really need”.
  6. A Customer Portal should be provided to give you full transparency over your calls so you can monitor your costs plus allow you to update receptionist instructions. Ideally via iphone and android apps so you can make updates while on the move!